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Re: How much does a customer cost ?
Posted to Shop Management Forum on 6/20/2006 2 Replies

I never gave a free tow, even on an engine replacement or overhaul. Start going that way and it never ends. What I did do was build a custom dolly and towed some myself. I could make my hourly rate driving my truck and tow for 40% less than the competition. I ... Login to read more.

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