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International Automotive Technicians Network
Re: How should I have handled this situation?
Posted to Shop Management Forum on 6/16/2006

I'll assume this is a commercial vehicle, so 4 hours right now are meaningless in cost to the customer - how many hours production have been lost in down time? Way back when, a heating oil delivery truck turned a GP of over $1,000 per day. You never should... Login to read more.