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International Automotive Technicians Network
Re: How should I have handled this situation?
Posted to Shop Management Forum on 6/15/2006

Jim,

I think first thing is to know what to look for in this no start. The best way to get this is with some training. I sure do hope that you are not using this fleet customer for your training. At this point I do not think I would be billing this customer ... Login to read more.