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Re: How should I have handled this situation?
Posted to Shop Management Forum on 6/15/2006 4 Replies

Tell him your pride and inquisitiveness got the better of you and let him take it to the dealer where it will be warranteed. Unless you are going to pull an all-nighter and fix it by tomorrow you shouldn't charge him anything. His bottom line is truck was down... Login to read more.

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