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International Automotive Technicians Network
Re: Figuring out 'fair', or at least trying to
Posted to Shop Management Forum on 5/26/2006

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Hi, Albin,

Some years ago I had a "customer" who thought I was too "high-priced" and started taking his work to another shop. Anyway, they brought their Landcruiser in with an intermittent rough idl... Login to read more.