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International Automotive Technicians Network
Re: Figuring out 'fair', or at least trying to
Posted to Shop Management Forum on 5/26/2006

John,

When performing diagnostic service you have to charge for what you know, not what you do!!! Anyone can change a fuse, but it is knowing which fuse to change that makes the difference. Charge for what you know, and if the customer is unhappy then they d... Login to read more.