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Re: Legal options when customers try to rip you off?
Posted to Shop Management Forum on 5/17/2006 1 Reply

Tang,

Just a quick strategy update. When writing letters such as: "Do this or else (I'll do that), don't tell them exactly what you'll do. Let them wonder. Sometimes their imagination is worse than what you'll do.

My suggestion for wording would be: please... Login to read more.

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