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to fire or not
Posted to Shop Management Forum on 5/10/2006 26 Replies

A customer that is..

I'll describe her as a late 30s to mid 40s divorcee. Has two vehicles an early 90s Mustang GT and a '98 Explorer Sport.

She ONLY comes in for routine services, i.e. oil changes. When we do oil changes we normally do a pretty comprehens... Login to read more.

26 Replies Received (View Replies)