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International Automotive Technicians Network
Re: Top Ten Things Customers Look for In Auto Service
Posted to Shop Management Forum on 4/29/2006

"When selecting a new shop"... I think those top ten will rearrange in order depending on the reason they are shoping for a new repair shop to begin with.

If the person feels they were jipped by their last shop or feels that they were incompetent ... then a ... Login to read more.