Re: Top Ten Things Customers Look for In Auto Service

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Posted to Shop Management Forum on 4/27/2006

All of the previous replies can be summed up in a few words.

My personal top things are:

1. Honesty and Integrity

2. Comfort level with service writer

3. Qualifications of the mechanics in the shop

4. Being referred by other customers

5. The curren... Login to read more.