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International Automotive Technicians Network
Re: Top Ten Things Customers Look for In Auto Service
Posted to Shop Management Forum on 4/27/2006

I think they are all great, especially #'s 2,9,10 . How many times have we checked into a motel, went to pay for gasoline, or get a burger at a fast food joint, only to stand in line and have everyone igonore us untill its our turn, and then your darn lucky to... Login to read more.