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International Automotive Technicians Network
Re: Customer Discounts, and taking some back from the techs for them
Posted to Shop Management Forum on 4/27/2006

How do I word this so as to not violate the "guidelines"?

OK, Work Dollar/Hour Equivelants get raised so then amount of Work Units Per Job, say a brake job, gets lowered. In the long run it didn't change the Customer Out Of Pocket Total very much but it sure... Login to read more.