× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customers that blatantly lie to you!
Posted to Shop Management Forum on 4/19/2006

Hi Don:

A couple of thoughts below.

[...trimmed text...]

I'm kind of curious how much non-productive time was spent here. Factor that by your labor rate. Now multiply the result by how often you feel the need to engag... Login to read more.