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Re: Can We Talk?
Posted to Shop Management Forum on 4/18/2006

Sure, let him buy you lunch and let him talk away...the weather, fishing, who's gonna win the world series, Ford vs. Chevy, Accord vs. Camry, gas vs. diesel, etc.

You might want to inform him upfront that it's a little too late to talk about lousy customer s... Login to read more.