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Re: Customers that blatantly lie to you!
Posted to Shop Management Forum on 4/17/2006 4 Replies

To corner her into an admitted lie is a verbal attack. Polite society lies all the time to cover their inadaquacies. It serves no ones purpose to prove that to her and you. She understood she was lying if you wish to call it that. I'm sure she figures she did ... Login to read more.

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