× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customers that blatantly lie to you!
Posted to Shop Management Forum on 4/17/2006

Hi Don,

BTDT

I no longer call customers for or about missed appointments. I don't need the excuses, aggravations, mix-up of the shop it was taken to, or getting yelled at.

You are more diligent to get to the truth and more forgiving to still accept the h... Login to read more.