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International Automotive Technicians Network
Re: How do you sell regular maintenence?
Posted to Shop Management Forum on 11/17/1999

Hi Russ,

Are you sure you didn't roll down into Illinois about 2 weeks ago...? I just did a presentation on this very issue for our S.A.T. association. You're right, this will be a never ending battle of educating the customer on the new versus the past.

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