× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer's Story - Conclusion
Posted to Shop Management Forum on 11/16/1999

[...trimmed text...]

Hi Jeff,

This is what gets me. Having worked as a service advisor for a number of years, I had a pretty good idea what was going through the minds of the SAs at the GM dealers I called - We don't do... Login to read more.