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International Automotive Technicians Network
Re: The Placebo Effect
Posted to Shop Management Forum on 4/13/2006

When I first opened my business in 1975 with my father, we always leaned toward checking the vehicle and advising the customer. Many times a customer would come in and say "I need a new alternator" or "I need a new battery". Many times they just needed the bel... Login to read more.