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International Automotive Technicians Network
Re: Retaining your best customers, an alternative viewpoint
Posted to Shop Management Forum on 4/4/2006

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You sir, deserve a cigar. May I add that the 'maintain' shop needs one very important component; a service 'advisor' with a BS (b*ll sh*t) degree. This is because after all that 'maintain' they did to... Login to read more.