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Re: Retaining your best customers, an alternative viewpoint
Posted to Shop Management Forum on 4/4/2006 18 Replies

Randy,

I just would like clarification. Car comes in slow crank no start, vehicle @ 60 k miles, customer symptom sheet says no maintenance done, battery date code says battery 3 years old(exide) customer authorized .5 time units. Me I come back with R.O. rec... Login to read more.

18 Replies Received (View Replies)