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Re: Delco warranty policy
Posted to Shop Management Forum on 11/13/1999 25 Replies

Tom,

I'm hoping someone from Delco will jump in here and explain why we're supposed to take a double hit. First our reputation is damaged in the customer's eyes, then our bottom line is damaged. What would OUR customers do if we told them that they had to pa... Login to read more.

25 Replies Received (View Replies)