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International Automotive Technicians Network
Re: Getting What You Give
Posted to Shop Management Forum on 3/27/2006

I know there is a certain amount of trust involved from the git go from customers who leave their cars in my care. First of all, they will at least hear the bosses voice on the answering machine. Then, they will at least talk (phone,net,face-to-face) with the ... Login to read more.