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International Automotive Technicians Network
Re: What do you do about your screwups ?
Posted to Shop Management Forum on 3/22/2006

Phil you know what you did wrong , you put it off , plain and simple. He screwed up too , he brought it to you and said no hurry , fit it in. When a customer does this it ALWAYS gets put off , never seen it to fail. You need to do one thing different , schedul... Login to read more.