Hi Bud,

[...trimmed text...]

One of the largest fallacies of business, IMO, is assuming because there are no complaints, clients are happy. A lack of complaints does not connote satisfaction.

"Clients may not ask ... Login to read more.

iATN Members:
Login to read this message and participate
Auto Repair Pros:
Join iATN to read this message and others
Vehicle Owners:
Find a nearby iATN member to repair your vehicle