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International Automotive Technicians Network
Re: Customer taining is paying off!
Posted to Shop Management Forum on 3/17/2006

But tomorrow is Saturday. You don't work on Saturdays do you? :)

Sometimes it takes people a while to realize that quality pays off in the long run. They might be able to save a few bucks in the short scheme of things, but overall quality pays. Case in point... Login to read more.