× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer taining is paying off!
Posted to Shop Management Forum on 3/17/2006

Kudos Albin. It's amazing how so few in any service industry simply refuse to service their customer base,AND IT'S NOT THAT HARD! This committment has to be complete and on going. I've worked with some industries [not automotive] who, completely ignored me whi... Login to read more.