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International Automotive Technicians Network
Re: NAPA and Lifetime warranties
Posted to Shop Management Forum on 3/16/2006 1 Reply

Steve it seems that no matter how you slice it , the warranty labor is borne by the customer. If I build that into my labor price structure , then those that have no issue are paying for those that do. If I claim it against the parts store/company , they raise... Login to read more.

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