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International Automotive Technicians Network
Re: What is a customer?
Posted to Shop Management Forum on 3/16/2006

Perhaps I can answer with some statistics from our system. What is a customer can mean many things as the data below indicate:

We have about 3,800 people in our customer database, and somewhat more than 10,000 vehicles.

We served 640 motorists last year, o... Login to read more.