× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Dropping the ball. sorry, it's long
Posted to Shop Management Forum on 3/15/2006

You mentioned he bought BEFORE you looked at it. You don't owe him anything. If you told him to buy it, MAYBE (in caps), he would have justification in feeling this way. You DIDN'T tell him to buy it, and you're doing the best you can to solve HIS problems. If... Login to read more.