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International Automotive Technicians Network
Re: Customer complains of high part prices
Posted to Shop Management Forum on 3/10/2006

Hi Heather-

It is nice of you to take payments on work. We do that for a very select few customers, but only those we know well. I'm sure you know the reasons...

I guess my outlook is a little different here. I look at a repair bill as a package price for ... Login to read more.