× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer complains of high part prices
Posted to Shop Management Forum on 3/10/2006

Just explain that you are not a parts store selling parts. You are selling a service - the finished product being the service provided for $x which includes parts & labor. You have certain operating costs which dictate what your selling profit must be to r... Login to read more.