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International Automotive Technicians Network
Re: Customer complains of high part prices
Posted to Shop Management Forum on 3/10/2006 1 Reply

I just try and be as honest as I can. I first tell them I don't use AZ parts and if I did I would pay the same price they do for the parts. AZ and many others don't discount for shops. I have to keep the doors open so I have to markup the parts. For this marku... Login to read more.

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