× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer complains of high part prices
Posted to Shop Management Forum on 3/10/2006

[...trimmed text...]

No doubt. I hate the ones that just stand there and stare at the bill like it is a death sentance. In the silence I often try to play fill in the blank and guess what they are thinking. I learned in n... Login to read more.