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International Automotive Technicians Network
Re: Phone script for call back
Posted to Shop Management Forum on 3/3/2006

I beileve, and this is my opinion, if you did a good job then they will be back for more. alot of factors go into whether they buy or don't, some factors are none of our business. If you start asking why?, why?, why? then you run the risk of looking like the c... Login to read more.