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International Automotive Technicians Network
Re: WWYD - Trying to 'fix' customer
Posted to Shop Management Forum on 3/1/2006

I had a customer that i refused to work on her car untill she came and cleaned it out . Beer and pop cans , food wrappers, food ,,diapers ,,you name it! Another time had older lady complain of bad smell after i worked on her a/c . She brought car in and sure e... Login to read more.