× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Do you ask? What would it take for ....
Posted to Shop Management Forum on 2/27/2006

Hi Jeff,

If you truly want to have the customer return for another visit, make certain you give them a reason to come back. Besides fixing their problems and changing their oil, make sure they are treated in a manner in which they would like to came back for... Login to read more.