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International Automotive Technicians Network
Re: WWYD - Trying to 'fix' customer
Posted to Shop Management Forum on 2/27/2006

She comes to you because you are cheaper than an allergy center and she has never been a customer. I got that when she didn't want you to find out what the "smell" was or is. The only thing left to do is suggest she wear an organic paint filter mask when she d... Login to read more.