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Re: How to say 'No' to a hypochondriac, should you?
Posted to Shop Management Forum on 2/22/2006

Treat it as any other situation. Advise her as you normally would. Then, let her decide.

We are providing peace of mind service as much as (or more than) car parts and labor.

Think of the millions of people each year who buy millions of other items (applia... Login to read more.