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How to say 'No' to a hypochondriac, should you?
Posted to Shop Management Forum on 2/22/2006 21 Replies

A VERY loyal customer has a 96 Honda Accord 4 cyl that has never been in any way whatsosever troublesome. It now has 68k miles. This lady was the victim of some kind of attack once when a previous car was broken down on the side of the road. She is requesting ... Login to read more.

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