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International Automotive Technicians Network
Re: Best Customer Benefit--Part 2
Posted to Shop Management Forum on 2/16/2006

So you are saying that you'd not be interested in frequent flyer miles as a benefit, but that you would prefer to receive free donuts instead?

Hmmm, that sounds like Steve D's posts on matchung the right offer to the right market segment. You just advanced t... Login to read more.