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International Automotive Technicians Network
Re: Best Customer Benefit
Posted to Shop Management Forum on 2/15/2006

[...trimmed text...]

You really wanna know?

I'd do exactly what you do, ya piker. Charge 15% more than the jobs worth, then give 'em 10% off. LOL!

Now seriously, why would Louie even consider a strategy based on the p... Login to read more.