× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Best Customer Benefit
Posted to Shop Management Forum on 2/15/2006

Maybe I spoke too quickly, Louie only wants to do this for his "best" customers. What is "best"? The ones that pay? That makes up 99% of my customers, which means if I could discount 10% to my best customers I have been overcharging them by 10%. I hope they do... Login to read more.