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Re: what would you do
Posted to Shop Management Forum on 2/3/2006 3 Replies

Ok I'm going to play the other side. I'll bet the cust called the dealer about the noisy brakes and they said NO, THE BRAKES ARE NOT COVERED UNDER WARRANTY, so she brought the truck to you. You ck out the brakes and notice the ball joints, THE CUSTOMER has bee... Login to read more.

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