× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Comments?
Posted to Shop Management Forum on 1/13/2006

Hi Louis,

I would submit that Harry allowed the voice of the public to dictate how he values his own services. Succumbing it has weakened his ability to see the need to demonstrate he provides the best overall value to his clients. Years of this behavior hav... Login to read more.