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International Automotive Technicians Network
Re: Is there such thing as a loyal customer anymore?
Posted to Shop Management Forum on 1/12/2006

whAT cha going to say when he tells you he was using the gift card mom and dad gave him for xmas ? Or he won the tires at Bingo ? My point is I'd ask him in a gentle way....... It might not be easy but being a big boy isn't easy. It will all be valuable. You'l... Login to read more.