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Re: You know what? Your right!
Posted to Shop Management Forum on 1/12/2006 4 Replies

No, you are not a customer. Customers own or lease their vehicles and pay for the repairs to those vehicles.

Your services more closely resemble that of a concierge.

You exist to fill a gap in the services that shops should provide but do not. This is furt... Login to read more.

4 Replies Received (View Replies)