× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Am I wrong?
Posted to Shop Management Forum on 1/7/2006

You did the right thing. The customer will remember your honesty and desire to run your business in an honorable manor and reward you with his trust.

The other guys thinking deserves the bad rap we sometimes are pinned with. He is earning it with his questio... Login to read more.