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International Automotive Technicians Network
Re: When employees screw up.
Posted to Shop Management Forum on 1/5/2006

Rod, the thing is these places never get a clue, "We made a mistake on your paycheck, oh well we will fix it next time, We screwed up your production bonus? because some meatheaded service writer forgot to charge a customer for $2,000 worth of work? oh wel... Login to read more.