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International Automotive Technicians Network
Re: Diagnostic leads to OEM warranty issue
Posted to Shop Management Forum on 1/4/2006

Hi Brent: Yes I feel your pain. I have always worried about referring the customer to the dealer for a "warranty repair", although I do this several times a week. Two things consitute the basis for my concern.

1) Dealers have an aversion to independent repai... Login to read more.